Question 1

What is House of Horizon?

Accepted Answer

House of Horizon is a ready-to-wear brand designed and handmade in Israel. Each piece combines couture-inspired techniques with modern silhouettes, created for women who want something unique yet effortless to wear.

Question 2

Are your dresses custom-made?

Accepted Answer

All of our designs are part of a ready-to-wear collection and are available in carefully developed standard sizes. This allows us to offer refined, high-quality pieces without the timeline of made-to-order production.If you have a special inquiry, please contact us via email or WhatsApp. While our focus is ready-to-wear, we'll be happy to discuss your request and do our best to accommodate it whenever possible.

Question 3

What sizes do you offer?

Accepted Answer

Our collection is currently available in four sizes. You can find a detailed size guide on each product page to help you choose the best fit.

Question 4

Do you ship internationally?

Accepted Answer

Yes, we offer international shipping. Delivery times and costs will be calculated at checkout based on your location.

Question 5

Can I return or exchange an item?

Accepted Answer

Yes. You may request a return or exchange within 14 days of receiving your order, provided the item is unworn, unused, and in its original condition.
 For full details, please refer to our Returns Policy.

Question 6

How should I care for my dress?

Accepted Answer

To preserve the quality of your garment, we recommend gentle handling and professional dry cleaning only.
 Each gown comes with a garment bag for safe storage.

Question 7

What if my item arrives damaged or incorrect?

Accepted Answer

If you receive a damaged or incorrect item, please contact us as soon as possible with your order details and photos, and we will resolve it promptly.

Question 8

How can I contact you?

Accepted Answer

For any questions, feel free to reach out via email or WhatsApp. We’re always happy to help.
Email: official.houseofhorizion@gmail.com
WhatsApp: +972546430646

Question 9

Will sold-out items be restocked?

Accepted Answer

Some styles may return in limited quantities, while others remain exclusive. To stay updated, follow us on Instagram or join our mailing list.

Question 10

What fabrics are used?

Accepted Answer

Our garments are crafted from high-quality fabrics selected for durability, breathability, fluid movement, and refined beauty. We use the same premium fabrics in our linings, an intentional and distinctive choice that enhances comfort and structure. All materials are personally sourced in Israel, with our main fabrics originating from Spain.

Frequently asked questions