Privacy Policy

When you use our website, book a fitting, join our mailing list or place an order, we may collect the following types of information:

Personal Information

• Full name
• Billing and shipping address
• Email address
• Phone number
• Fitting booking details and chosen time
• Order details and purchase history
• Payment information processed securely through third-party payment providers

Technical Information

• IP address
• Browser type and device information
• Operating system
• Pages viewed on the website
• Browsing activity and usage data
• Referral source information

This information helps us operate the website, improve the user experience, and develop our services.

The information we collect may be used for:

• Processing and fulfilling orders
• Preparing and confirming fitting appointments
• Delivering products and providing customer support
• Contacting you regarding orders, deliveries, or inquiries
• Improving our website, services, and user experience
• Securing the website and preventing unauthorized activity
• Analyzing website performance and visitor behavior
• Sending updates, product launches, promotions, and marketing communications, subject to your consent

If you choose to join our mailing list, we may send you updates about new collections, events, promotions, and brand-related content. You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers that assist us in operating the website and providing our services, including:

• Payment processing providers
• Shipping and logistics companies
• Hosting and data security providers
• Email marketing services
• Analytics and statistical services
• Advertising and digital marketing services

These providers receive access only to the information necessary to perform their services on our behalf. We may also disclose information when required by law, court order, or request from a competent authority.

Orders placed on this website are processed through Shopify, which provides the secure checkout and payment infrastructure.

• Payment information is encrypted and processed in accordance with PCI-DSS security standards
• House of Horizon does not store customers' complete credit card details
• Booking and mailing-list information is stored on secure, access-controlled servers and is visible only to the atelier

For more information, please refer to Shopify's Privacy Policy.

The website may use third-party services, including:

• Google Analytics
• Meta Pixel
• Email marketing services
• Payment and shipping providers

These services may collect information in accordance with their own privacy policies and may operate in countries with different privacy laws. Once you leave our website or navigate to an external website, this Privacy Policy no longer applies.

The website uses cookies and similar technologies to operate the website, improve user experience, analyze website performance, and support marketing activities. Cookies are small text files stored on your device that allow a website to recognize your browser or device during future visits.

The website may use the following categories of cookies:

Essential Cookies

Required for the proper and secure operation of the website, including navigation, shopping bag functionality, and core website features.

Analytics Cookies

Help us understand how visitors use the website, identify issues, and improve the user experience. We use Google Analytics for this purpose.

Marketing Cookies

Allow us to measure the effectiveness of our marketing activities and provide more relevant content and advertisements. We may use services such as Meta Pixel for this purpose.

When visiting the website, you may be asked to choose whether to accept or decline non-essential cookies. Essential cookies may continue to operate without consent, as they are necessary for the proper functioning of the website. Where the law requires us to ask first, nothing is measured until you accept. You may change or update your cookie preferences at any time through the “Cookie Settings” link in the footer of the website, and you may also delete or block cookies through your browser settings — though doing so may affect the functionality of certain features of the website.

We implement reasonable and industry-standard security measures to protect the personal information under our control. These measures include:

• SSL encryption
• Secure data storage
• Restricted access to personal information
• Security systems and access controls

However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure.

This website is intended for individuals aged 18 and older. By using the website, you confirm that you are at least 18 years old or have obtained permission from a parent or legal guardian.

Subject to applicable law, you may request:

• Access to your personal information
• Correction or updating of inaccurate information
• Deletion of personal information
• Restriction of the use of your information
• Removal from marketing communications

To exercise any of these rights, please contact us using the details below.

We may update this Privacy Policy from time to time. The updated version will be published on the website and will become effective upon publication. Continued use of the website after any changes constitutes acceptance of the updated Privacy Policy.

For any questions, requests, or concerns regarding privacy, please contact:

House of Horizon
Email: official.houseofhorizon@gmail.com
Phone / WhatsApp: +972 54 643 0646
Usishkin 96, Tel Aviv, Israel

Contact the atelier →